Definitions
The following terms used in this Privacy Policy have the meanings set out below:
- Any information relating to an identified or identifiable individual.
- Any operation performed on personal data, such as collection, storage, use, disclosure, or deletion.
- An individual who accesses or uses our website or services.
- The website neoevolvara.click and any related services provided by us.
- Small data files placed on your device by your browser when you visit our website.
Data Collection
We collect personal data in several ways, including when you provide it directly and through automated means. The following sections describe the categories of data we process:
User-Provided Data
Data you voluntarily submit through forms or communications, including but not limited to:
- Name and contact details (email, phone)
- Company or organization affiliation
- Usage preferences and feedback
- Support requests and correspondence
- Payment details when purchasing a plan
- Profile and demographic information
Automatically Collected Data
We gather certain data automatically when you visit our website:
- IP address and device identifiers
- Browser type and version
- Pages visited and time spent
- Referring URLs and clickstream data
- Cookie identifiers
- Analytics interaction data
Third-Party Data Sources
We may receive information from third parties to enhance our service:
- Analytics providers (e.g., Google Analytics)
- Advertising platforms
- Payment processors
Purposes of Processing
We process personal data for the following purposes:
- To provide and maintain our services
- To communicate with users
- To analyze usage and improve features
- To conduct marketing and promotional activities
- To process payments and prevent fraud
- To comply with legal obligations
- To respond to user inquiries and support requests
- To enforce our terms and prevent misuse
Legal Basis for Processing
Where applicable, we rely on the following legal grounds under GDPR:
- Consent provided by the user
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests of neoevolvara
GDPR Rights
If you are located in the European Union, you have the following rights regarding your personal data:
- Right of access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
Cookies
We use cookies and similar technologies to enhance user experience, analyze trends, and administer our services.
We employ session cookies (temporary) and persistent cookies (remain on your device until manually deleted or expiration).
Categories include strictly necessary, performance, functionality, and targeting cookies.
You can control cookie settings through your browser preferences or by visiting our Cookie Policy page.
Cookie Policy
Data Sharing
We may share personal data with the following parties:
- Service providers and vendors
- Affiliated companies
- Legal authorities when required by law
- Potential acquirers or in a business transfer
- Analytics and marketing partners
- Payment processors
International Transfers
Your data may be transferred to and processed in Thailand or other countries where our service providers operate.
We implement appropriate safeguards, such as standard contractual clauses, to ensure an adequate level of protection.
Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined and to comply with legal requirements.
Account and profile information is retained until you delete your account or request removal, subject to legal obligations.
We retain your submitted messages and communications on neoevolvara.click for as long as necessary to respond, process requests, or resolve disputes. For example, if you contact us about course feedback, your messages remain accessible to our support team until the feedback loop is closed and then archived for a standard period of two years.
Activity logs, including login timestamps and system events, are stored for up to 12 months to monitor service stability and detect potential security incidents. In a practical scenario, if unusual access patterns arise, these logs help our team quickly trace and address any issues.
Upon request, we delete personal data within 30 days, except where retention is required by law. If you complete a deletion request, associated records in backups will be purged at the next scheduled cycle to ensure your information is removed comprehensively.
Security of Your Information
At neoevolvara, we employ multiple technical and organizational safeguards tailored to practical scenarios. For instance, when a user uploads a learning workbook, encryption at rest ensures that only authorized personnel can access the content.
- AES-256 encryption for data at rest, demonstrated in our secure course repository.
- TLS encryption for data in transit, as seen when students access interactive modules.
- Regular vulnerability assessments and system patching scheduled quarterly.
User Rights
Under applicable data protection regulations in Thailand, you have the following rights regarding your personal data on neoevolvara.click:
- Right to access: You can request a copy of your stored personal data.
- Right to rectification: You can correct inaccuracies or update outdated information.
- Right to erasure: You may request deletion of data when no longer needed.
- Right to restrict processing: You can ask to limit how we use your data under certain conditions.
- Right to data portability: You can receive your data in a structured, machine-readable format.
- Right to object: You can object to our processing for direct marketing or other purposes.
- Right to withdraw consent: You can revoke any consent you provided at any time.
- Right to lodge a complaint: You may file a complaint with the relevant supervisory authority.
How to Exercise Your Rights
To submit a request, send an email to [email protected] with subject line "Data Rights Request" and specify the right you wish to exercise. Include sufficient details to verify your identity and process your request.
We aim to acknowledge your request within 5 business days and complete processing within 30 days, unless additional time is necessary for complex inquiries.
Marketing Communications
With your consent, we may send updates about new case studies, program releases, and workshops aligned with Evolving Mindsets for Success. We illustrate this by emailing targeted newsletters featuring scenario-based insights.
To stop marketing emails, click the "Unsubscribe" link in any newsletter or email [email protected] with "Unsubscribe" in the subject line.
Children’s Privacy
Our services are intended for users aged 16 and above. We do not knowingly collect personal data from individuals under 16. If a parent or guardian believes we have collected such data, please contact us for removal.
Third-Party Links
Our site may contain links to external sites offering tools or resources. We do not control their content or practices. When you follow a link, review that site’s privacy policy for details.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Each version will indicate its effective date. Substantive changes will be notified on neoevolvara.click.